Throughout the year, our company works very hard. VERY hard. I'm not the type of boss in which we're "OK" with being content with our work inside and outside of the office. Not a day goes by in which we're not trying to improve our system. Unfortunately (or fortunately?), my staff gets to hear my ideas and decision-making pretty much daily. I guess it's the fear of losing touch with our clients... which will never happen as long as my name is the company name.
So, this means changing, adapting, learning, creating, trying, hurrying, listening, and implementing. Every day. With one constant... we have some pretty amazing employees. Most care very much. They may not understand the passion that I express... but they're damn good people and they try their best to make our clients happy with Love Pool Care. The only way I can repay them is to work my tail off and help make our company the best in the Valley.
I'm very grateful to have a caring office staff that puts up with my constant managing, a repair staff that is second to none, service techs that follow our system, and renovation crews that make us proud.
Just a big thanks to everyone at LPC, including our wonderful clients. Carry on...
Thinking of adding a water feature to your pool? There are many different designs to choose from, but be careful. The water feature must blend in with the aesthetics of the pool, backyard, and region. A common mistake we see are water features that are too small or too big for the pool. Here are a few helpful hints when trying to decide...
Monsoon season is well underway here in the desert. Most of these storms arrive late afternoon, and can deliver a sudden, vicious bite! Preparing your pool beforehand can limit the amount of damage that may occur. Here are some recommendations...
We take great pleasure when we can transform a worn down, aged swimming pool and revitalize it into a beautiful, custom-crafted backyard water feature. However, the process isn't always easy... no matter the size of the renovation.
Renovations to your pool can mold your backyard into a resort-style feel. There are many amenities that can be added, such as sun shelfs (or baja shelfs) water features, LED color-changing lighting, acrylic or natural stone decks, raised walls with copper scuppers, variable-speed pumps, turning a deep diving pool into a play pool for all to enjoy, and the list goes on!!
Just like new pool construction, but without the "Unknown". This is the word we don't like to use and homeowner's don't like to hear. The "Unknown" is what lies beneath the existing surface... which could include cracked plumbing fittings, corroded conduit, thin shotcrete, protruding rebar (the list goes on). We do our best to explain these items to our clients before ANYTHING takes place. Don't let these items dissuade you from wanting your pool renovated. Some or most of these issues can be dealt with without adding significant costs to the project.
With all new pool surface renovations, Love Pool Care provides 4 complimentary (free) weeks of service. This enable us to keep a close eye on the pool, while also providing dependable service... keeping the pool clean and enjoyable! We simply don't stop caring about your pool until you tell us not to.
If you're serious about wanting a custom renovation of your pool, feel free to contact us anytime for a free, no obligation estimate.
Our business is always looking for good, honest, hard-working people to be a part of our company. We're willing to train the person who wants to make joining Love Pool Care a long-lasting career.
As of 5/25/2014, our company is looking to bring aboard another Service Technician. The position doesn't require experience, but does require being dependable, a self-starter, hard-working, and customer service oriented.
If you're interested in this or any other position (Repair Technician, Office, Renovation), feel free to fill out and submit the form below.
*NOTE* DUE TO THE LARGE CALL VOLUME DURING NORMAL BUSINESS HOURS, DON'T CALL OUR OFFICE. SIMPLY SUBMIT THE ONLINE APPLICATION OR DELIVER YOUR RESUME IN PERSON TO OUR OFFICE.
You can apply here:
Online Job Application
Pools guys dislike wind. It makes us look bad. If you reside in Phoenix, you've undoubtedly felt the effects of our abnormally windy days... especially if you own a swimming pool.
The temps haven't really reached 100 degrees... 1 day so far this year and it's mid-May. Not bad. But, Service Technicians across the Valley are getting a good workout and stronger forearms.
The high winds deliver all the pretty foliage into the pool, which knocks out chlorine, which turns pools green, which causes headaches.
Phosphate levels have been uncharacteristically high across all parts of the Valley. Phosphates are delivered into the pool water via a variety of ways (thanks, wind), some of which is tree foliage and pollen. In a nutshell, phosphates are algae food. Keeping phosphates at a manageable level, eliminates the food source, which can reduce algae-blooms and the use of extra chemicals to combat the algae.
With winds like this, our job is to make sure filters are clean, equipment is working, and chemical levels that can withstand rapid chlorine loss. And to follow-up as quickly as possible with any issues with water and equipment.
Let's get on with the 115 degree temps and leave the windy days to Chicago.
Our email system went down all last week. Our web site, too. Wow, this kept me up at night all week trying to figure out what to do. We were stuck. Our business was in severe jeopardy of not communicating with our customers! Any small business owner can relate... it wasn't pretty.
We simply switched web site domain servers away from Yahoo. We then cancelled our services with Yahoo... which created the FIRESTORM of lost hope! Apparently, Yahoo defaulted to it's own name and email servers once we cancelled. The problem was that we couldn't get in touch with Yahoo to reverse this action. Nope. A billion $ company had nary a voice to be heard. We called the only phone # we found, put on hold for 10-30 minutes, then a hang up. Everyday for 5 days. Multiple times per day.
We needed Yahoo to help us get through the issue and reactivate our service. This didn't happen and we were left scrambling to fend for ourselves. We registered our .net and .biz addresses, changed domain name servers, transferred our domain (which is another snag with Yahoo). Yahoo "locks" your domain! To unlock it, you need to be able to get into your Yahoo account. With no account, the domain remained locked. How were we going to get into our account if we couldn't talk with anybody? Try calling the 1-800-318-0612 and see what happens... painful recordings. No email. No nothing.
While laying in bed Saturday morning around 4:00 AM I thought I 'd check Yahoo Domains once again. I tyoed in lovepoolcare.com to see if it was available. Remarkably, it was! Not sure why all of a sudden after hundreds of attempts, but there it was. I immediately punched in our correct web site and Google MX email records... and the wandering emails started flowing in and our web site was reachable again! I can't describe the relief of hearing the emails ring in on our computer and phones.
To make a long story short, I haven't touched a thing. We're still with Yahoo. Our domain transfer remains in limbo because I'm too afraid to unlock our Yahoo domain.
All of this is WAYYY over my head. I enjoy tech stuff, but not to this extent. This was life and death. It needed to be corrected. If you're our customer or potential customer.... we sincerely apologize. All is back to normal now!
Welcome to the launch of our new web site! It's been about 4 years since we've made any massive changes to our site... which is an eternity in today's marketplace. So... here it is! We've decided that less is more. No crazy links, or wordy information. It needed to be simple and to the point! I think we accomplished that, but please feel free to let us know how we can do better.
An important update to our site is the ability to view on all mobile devices! We've also made our Rapid Response Form an important part of our communication system. Submit this form and you can expect a response quickly.
Another thing to keep in mind is that we really pay attention to our Google+ and Facebook sites. We post some of our most unique renovation, repair, or service projects on those social media sites, and welcome any comments, follows, or suggestions.